McCart's Auto Center, originally called McCarts Pro Auto, opened its doors in November 1997 but was a vision of Kelly McCart from as early as first grade. When asked to write what he wanted to be when he grew up, Kelly wrote a story that basically describes what he is currently doing today. The story started to become a reality when after high school he enrolled at Gwinnett Technical College in Automotive Technology. Shortly after starting college he started a cooperative training job with Troncalli Nissan as a lube tech but quickly advanced to a full line tech. After graduation from the technology program Kelly knew that he wanted to start his own business so while working full time at the dealership he started working evenings and weekends on vehicles for friends, family, and neighbors.
Then in 1997 came an opportunity that he could not pass up. Through a contact that he knew from Troncalli Nissan by the name Gary Groves, Kelly meet Eric Storm, the owner of Conyers Tire Company. Eric offered help and shop space to make McCart's Auto Center a reality. McCart's Auto Center started in the back of Conyers Tire Company on Old Salem Road and in just 4 short years had out grown the space. Then in March of 2001 Kelly moved the business to its current location on Green Street near Olde Town Conyers. From this location McCart's Auto Center has provided quality workmanship that has produced long term customer relationships that will continue to stand the test of time.
WHY CHOOSE McCART’S?
Why choose McCart’s? Here's why: we value quality over quantity. Instead of pushing as many cars as we can through the shop, we believe to stay in business we must retain our customers. In order to retain our customers, we must provide the greatest customer satisfaction. We spend the amount of time necessary not only to fix your car, but also take the time to confirm that it’s fixed correctly. Let's face it, it is already an inconvenience that you're having to find another way around while your car is in the shop, but it would be a bigger inconvenience to have to bring it back for a "recheck" because it wasn't repaired correctly the first time.
That's why at McCart's Auto Center we do the "recheck" before the car leaves the first time. Every repair made to your vehicle goes through multiple checks and re-checks before it's delivered back to you. Although these checks may cost you a small amount of extra time initially, they are in place to save you more time in the long run. Every vehicle goes through an extensive test drive before coming into the shop. After the repairs it may be driven two to three times before it can be approved by our Quality Control Manager for delivery. We do this for the most important part of our business, you, the customer.